B.A.Sc. Thesis Abstracts - Year 2001

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An Economic Analysis of Integrated Healthcare Information Systems

Karen Caputo

The health care system, in its current state, exhibits many forces for change including poor federal funding, patient activism, an aging population of clinical professionals, the biotechnology revolution and increased treatment options, and inadequate information technology. If information systems and infrastructure are improved, benefits can be realized in many of the aforementioned areas. This thesis presents an economic cost model for an integrated hospital information management system across hospitals in Ontario. The three major cost areas for hospital information systems are clinical systems, business systems and PC/network infrastructure. Detailed data were obtained from two hospitals, indicating that economies of scale can be gained by integrating information systems in all three areas. This report also lays the foundation for further research that incorporates data from a wider range of hospitals in order to provide proof that economies of scale exist in health care information systems. Finally, the report recommends steps that should be taken to ensure successful integration of the health care information systems.

Investigating Adaptive Technologies and Applications for Royal Bank

Josephine Jeyarajah and Manasi Parab

Advancement in computers has created unintentional barriers for people with disabilities. In an effort to address this issue, the main objectives of the following study are to develop guidelines that support accessible application design and analyze Java as a development software for the Royal Bank. The effectiveness of the developed guidelines is tested with a prototype developed in Java. The general guidelines encompass all disabilities and adaptive technologies. In addition, these guidelines address the basic accessibility issues on a macro level. However, analyses indicate that the guidelines are too vague and often lead to conflicting designs when applied. Thus, additional guidelines specific to disability, adaptive technology, and development software are required for application design. As a result, the prototype developed in this study used guidelines that addressed visual disabilities, screen readers, and Java technology. Testing of the prototype was conducted with Java Utilities, which test for accessibility and the JAWS for Windows screen reader. The results from these tests indicate that accessibility cannot be fully achieved with the current technology. Thus, further research in the area of compatibility between Java and adaptive technologies is required. Moreover, recommended steps to achieve accessibility are proposed in a plan of action to demonstrate how the guidelines should be incorporated in the application development stages report gives an overview of models that exist today for online identity authentication and real time scoring. A brief explanation of the technology behind each model is discussed, and both advantages and disadvantages of the models are assessed.

Recommendations to Minimize Risk for Online, Real-time Credit Card Application Processing

Larry She

All banks must adopt sound fundamental strategies to identify risk, establish controls, and monitor systems for credit lending. Credit card lending includes numerous activities that pose significant financial risks. Banks must institute effective policies and strong internal controls to govern each operational area, enabling the bank to follow its established strategic objectives and to implement effective risk management practices. Defined protocols can also be an effective tool in maximizing Bank operating efficiencies. [Identity2000].

Credit card issuing Financial Institutions are very interested in developing new ways of minimizing the risk associated with issuing cards.

To compete in the global marketplace, Royal Bank of Canada must take advantage of the Internet as a new credit card channel with the ability to approve applications in real time.

To minimize the Royal Bank’s exposure to fraud with respect to their online real-time credit decisioning, identity verification and real-time scoring have been recognized as the two major areas of concern, and are the focus of this thesis.

The anonymity of the Internet makes the impersonation of others exceedingly simple and continues to be a major hurdle in E-Commerce. Credit scoring in real-time requires the technology upgrade to more sophisticated credit scoring techniques.

Design of a Microwave Crisping Package

Elaine Tahir

The goal of this thesis was to design a microwavable package that would be capable of returning frozen, deep-fried foods into their original crisp state. In order to do so, several experiments were conducted using three different package shapes. To absorb the oil within the food, four types of absorbing paper were used in combination with each of the package shapes. A modified distance measuring tool termed the crispometer was used to measure the crispness of the food sample. After conducting all of the experiments it was concluded that the crisping package to be improved on will consists of a cylinder shaped package in combination with a material called food contact paper, used to absorb oil. Other experiments should be carried out using different food types and a more accurate device to measure crispness.